Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
You will get your product immediately after purchase
You can go my-account to create a account
Nope, No Sales Tax Yeeee !!!!
If you need to swap an item
Returns and Exchanges
All products can be refunded for up to 3 days meeting our terms and condition policy for refund!
No Problem, Submit the Support Ticket with order number as reference. Our Support Team will resolve your issue as soon as possible.
You can also create ticket with order number as reference on Discord regarding this problem.
You can go Personal Tickets Area for online support.
Yes, but the order that is misplaced due to reasons can be refunded and the refund amount is given in customer wallet on our site meeting the criteria of Refund Policy on terms and conditions.
As clearly mentioned in our terms and condition page the refund amount is given in users wallet. If you purchase any product on our checkout page user has to agreed to our terms in order to proceed with order delivery. We provide refund to customer payment method in rare case. Create a ticket for more info!
Yes, our website is site locked with an SSL certificate encrypting every data that is sending and receiving ensuring the customers privacy and security. We do not store any payment details of any customer by any mean.
